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Important contextualised contribution to the development of competence in the so-called soft skills, hard to master, but an indispensable component of effective practice in a profession whose time has come.

International Project Management constitutes a complex world within which there are uncertainties and diverse stakeholder challenges. Peter’s book is not only informative but, through consideration of NLP tools and techniques, provides us with a deeper insight and much needed guidance in developing flexible solutions to complexities found in managing international projects effectively. I look forward to him talking to our students about it’

Project Managers need a range of hard and soft skills to drive project management processes to deliver successfully. I am clear that using associated PPM tools and applying learning is not enough on its own. Peter’s book brings analysis, insight and valuable pointers to improving those very important soft skills such as building rapport with stakeholders, handling difficult situations and being assertive. I recommend Peter’s book, read it and help improve both your personal performance and your team’s performance.

Professional PMs know that being successful requires more than following a framework or a process. Peter shows us that using a competence-based application of NLP techniques can drive more effective management. For a PM looking for an edge, Peter’s book is brilliant!

Change is the only constant’ is a well known phrase and clearly evident within progressive organisations today. NLP should be an integral accessory to the overall project, programme and portfolio managers toolkit and this book, authored by a respected practitioner, provides useful and clearly articulated comparisons between the various methodologies assisting the reader to be better prepared and able to use the right tool at the right time for their given role.

In the world of project assurance we look at two things to gain confidence that projects will be successful: processes and people. There is ample guidance for the processes bit but until recently precious little about the people. This book is a significant contribution to a limited genre of literature that aims to help people develop their knowledge, skills and behaviours to increase the chances of project success’

Projects are delivered by people, success is getting teams of people to work together for a common goal. Project processes, tools and techniques help in delivery, but they are used by people. There are many texts on the process used in project management and they are relatively straightforward to understand and learn, people are more complex. This book on the people side of project management provides structure to help you as a project manager, and the teams around you, deliver successful projects. Peter has made this subject an enjoyable read bought to life with practical illustrations from his own extensive project management career. I have no hesitation in recommending this book to project professionals whether starting out on their career, or those with more experience seeking to constantly improve their performance.

Soft skills are the difference that makes the difference in leadership of change. Getting change to work well is really all about people. Peter tirelessly promotes this in project management, both through Alchemy, and more specifically in this book, which is a major contribution to the discipline.