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We can now buy almost any car and expect it to work perfectly from the start – very different from a few decades ago. So why not aspire for a world in which every project succeeds? That involves organisational change and improved processes and systems, but primarily it is about people – their attitudes, behaviours and relationships. Project management professionals are already driving this cultural shift. This book, by an eminent practitioner of both Neuro-Linguistic Programming and Project Management, makes a valuable contribution by marrying the two fields to reinforce our understanding of how people can maximise their effectiveness in managing and responding to change. It provides interesting and useful insights for those at all stages in their career development. I am pleased to recommend it.

Even in IT projects, soft skills are very important and Peter, a well respected author and speaker, has shared his insight on this resulting in an extremely useful guide on behavioural competences.

Consistent feedback when we released early drafts of PRINCE2 was the need to describe those vital behavioural competences (or soft skills) that project managers require for successful project delivery. But it is not the remit of PRINCE2 to describe such skills as PRINCE2 is just a method, so we took the approach of sign-posting the additional competences that those involved in projects require. At last there is now a book that describes those skills, and more importantly in a way that puts them in context of project management. This book provides practical and easy to follow guidance on how to apply NLP techniques to a Project Manager’s every day work. I recommend every Project Manager reads this book (in addition to PRINCE2!)

International Project Management constitutes a complex world within which there are uncertainties and diverse stakeholder challenges. Peter’s book is not only informative but, through consideration of NLP tools and techniques, provides us with a deeper insight and much needed guidance in developing flexible solutions to complexities found in managing international projects effectively. I look forward to him talking to our students about it’

Professional PMs know that being successful requires more than following a framework or a process. Peter shows us that using a competence-based application of NLP techniques can drive more effective management. For a PM looking for an edge, Peter’s book is brilliant!

Goleman persuaded 5 million readers that EI was more important than IQ to success, but stopped short of telling us what to do about it. Peter shows us how. A must-read set of life and business skills for all professional interim executives

The days of table thumping are gone. Experience shows that excellent communication, negotiation and persuasion is essential to effective Project Management in the real world. Peter shows us how NLP techniques can be applied to get the message not only transmitted, but also received

I was introduced to the world of Neuro-Linguistic Programming via my involvement with sports coaching. This exposure to NLP illustrated to me what a fantastic tool this could be for the Project Management profession. We generally recognise that our people are our greatest asset and that we operate in a world where relationships are key, however, so called ‘soft skills’ can often be the hardest to master. With NLP our people can learn to be even more effective in their dealings with their teams, clients and key stakeholders. The release of Peter’s book is perfectly timed and fills a large void in the market.

People, not process and tools, are the key ingredient in making change happen. Peter has vast experience in project leadership and has used it to create a useful read that can help project managers get the best out of their interactions with those they work with.

I was introduced to the world of Neuro-Linguistic Programming via my involvement with sports coaching. This exposure to NLP illustrated to me what a fantastic tool this could be for the Project Management profession. We generally recognise that our people are our greatest asset and that we operate in a world where relationships are key, however, so called ‘soft skills’ can often be the hardest to master. With NLP our people can learn to be even more effective in their dealings with their teams, clients and key stakeholders. The release of Peter’s book is perfectly timed and fills a large void in the market.