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Projects are delivered by people, success is getting teams of people to work together for a common goal. Project processes, tools and techniques help in delivery, but they are used by people. There are many texts on the process used in project management and they are relatively straightforward to understand and learn, people are more complex. This book on the people side of project management provides structure to help you as a project manager, and the teams around you, deliver successful projects. Peter has made this subject an enjoyable read bought to life with practical illustrations from his own extensive project management career. I have no hesitation in recommending this book to project professionals whether starting out on their career, or those with more experience seeking to constantly improve their performance.

One of the main reasons for projects of all sizes failing to deliver is the project manager’s lack of soft skills for managing people. In this book Peter helps you to develop the skills in dealing with team members and stakeholders that are essential to be a successful project manager.

Organisational change is dependent on transformational leadership. Peter has demonstrated underpinning skills in leading, motivating and influencing in his work over many years. We are glad that he has now captured the essence of these and many other skills in his book on application of NLP for professional project managers.

Project failures, whether in terms of delivery or benefits realisation, continue to grab the headlines and there is a widely held perception that the project management profession does not learn from its mistakes. Methodologies and processes are clearly part of the answer, but we also need to address the people dimension of project and programme management, and this means looking beyond traditional approaches premised on the rational economic man paradigm of incentives and sanctions. Let’s be clear, there is nothing wrong with such approaches, apart from the fact they don’t work! They may be necessary, but are rarely sufficient – the difference that makes the difference is to apply approaches that engage people in terms that tap into their creativity and desire to contribute to a worthwhile cause. This is where NLP, and this book in particular, is key. Read it, apply it and not only will it make you a more effective project manager, it will also ensure the projects you are engaged in are more successful.

Even in IT projects, soft skills are very important and Peter, a well respected author and speaker, has shared his insight on this resulting in an extremely useful guide on behavioural competences.

Efficient and effective transformation projects in the public sector will need to be delivered by astute, mature, experienced project managers with a real sense of self awareness, and awareness of what the customer wants and needs. Enable East has been inspired by Peter’s structured NLP framework to give project managers a practical, common sense, approach to develop their own self awareness and soft skills and tune into key project stakeholders in order to ensure project success.

If all books placed as much importance on soft skills as this one then perhaps we might start to see a sea change in the way projects are managed. All too often the fact it’s people that deliver projects is forgotten, something not lost on this book which should be applauded.

The days of table thumping are gone. Experience shows that excellent communication, negotiation and persuasion is essential to effective Project Management in the real world. Peter shows us how NLP techniques can be applied to get the message not only transmitted, but also received

Project Managers need a range of hard and soft skills to drive project management processes to deliver successfully. I am clear that using associated PPM tools and applying learning is not enough on its own. Peter’s book brings analysis, insight and valuable pointers to improving those very important soft skills such as building rapport with stakeholders, handling difficult situations and being assertive. I recommend Peter’s book, read it and help improve both your personal performance and your team’s performance.