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Having spent the last 30 years in and around projects and programmes of all shapes and sizes, it is refreshing to read a book that provides insight into the critical aspects of project performance – the people. The effectiveness of project leaders is defined by their level of emotional intelligence in conjunction with real experience in end to end delivery. Peter demonstrates both and we are pleased to work with him. His new book gives away some of his trade secrets and all project professionals would benefit from buying a copy.

One of the main reasons for projects of all sizes failing to deliver is the project manager’s lack of soft skills for managing people. In this book Peter helps you to develop the skills in dealing with team members and stakeholders that are essential to be a successful project manager.

In this book Peter Parkes focuses on an increasingly valued aspect of project management. Soft skills have always underlain excellent project management performance, but the underlying concepts and techniques have not been clearly expressed. Peter has now demonstrated how NLP can help many of us, in a most helpful and engaging way. The benefits of applying, rather than just reading, his approach will become apparent to those concerned with supporting individual projects as to those governing major portfolios of programmes and projects. Knowing the depth of knowledge and experience on which this book is based I have no hesitation in recommending it.

To be effective, project managers must learn the language of the boardroom. Peter and this book will help you to do that.

Important contextualised contribution to the development of competence in the so-called soft skills, hard to master, but an indispensable component of effective practice in a profession whose time has come.

For anyone who believes that people skills are important in the delivery of projects then this book is for you.

Project Managers need a range of hard and soft skills to drive project management processes to deliver successfully. I am clear that using associated PPM tools and applying learning is not enough on its own. Peter’s book brings analysis, insight and valuable pointers to improving those very important soft skills such as building rapport with stakeholders, handling difficult situations and being assertive. I recommend Peter’s book, read it and help improve both your personal performance and your team’s performance.

Projects don’t manage themselves, so we need project managers. And the softer ‘people’ skills that help to communicate and deliver results through project activities are already essential managerial competencies. This invaluable book provides a fascinating insight into how NLP can help people to deliver better projects, written by someone with a wealth of project and management experiences to draw from.

International Project Management constitutes a complex world within which there are uncertainties and diverse stakeholder challenges. Peter’s book is not only informative but, through consideration of NLP tools and techniques, provides us with a deeper insight and much needed guidance in developing flexible solutions to complexities found in managing international projects effectively. I look forward to him talking to our students about it’

If all books placed as much importance on soft skills as this one then perhaps we might start to see a sea change in the way projects are managed. All too often the fact it’s people that deliver projects is forgotten, something not lost on this book which should be applauded.