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The scope of the project management profession is very broad and often the softer skills are neglected, yet it is the people and teams that make the difference. We have heard the adage ‘What are the top three areas of project management?’ – 1 Communication, 2 Communication and 3 Communication! Whilst this is intended to be light hearted there is some logic here. Peter has linked NLP to project management which will certainly support the communication topic and Peter’s background, experience of a number of sectors, cultures and organisations provides the credibility to deliver.

Goleman persuaded 5 million readers that EI was more important than IQ to success, but stopped short of telling us what to do about it. Peter shows us how. A must-read set of life and business skills for all professional interim executives

Important contextualised contribution to the development of competence in the so-called soft skills, hard to master, but an indispensable component of effective practice in a profession whose time has come.

In this book Peter Parkes focuses on an increasingly valued aspect of project management. Soft skills have always underlain excellent project management performance, but the underlying concepts and techniques have not been clearly expressed. Peter has now demonstrated how NLP can help many of us, in a most helpful and engaging way. The benefits of applying, rather than just reading, his approach will become apparent to those concerned with supporting individual projects as to those governing major portfolios of programmes and projects. Knowing the depth of knowledge and experience on which this book is based I have no hesitation in recommending it.

The days of table thumping are gone. Experience shows that excellent communication, negotiation and persuasion is essential to effective Project Management in the real world. Peter shows us how NLP techniques can be applied to get the message not only transmitted, but also received

If all books placed as much importance on soft skills as this one then perhaps we might start to see a sea change in the way projects are managed. All too often the fact it’s people that deliver projects is forgotten, something not lost on this book which should be applauded.

Goleman persuaded 5 million readers that EI was more important than IQ to success, but stopped short of telling us what to do about it. Peter shows us how. A must-read set of life and business skills for all professional interim executives

Having spent the last 30 years in and around projects and programmes of all shapes and sizes, it is refreshing to read a book that provides insight into the critical aspects of project performance – the people. The effectiveness of project leaders is defined by their level of emotional intelligence in conjunction with real experience in end to end delivery. Peter demonstrates both and we are pleased to work with him. His new book gives away some of his trade secrets and all project professionals would benefit from buying a copy.

Method and process are important in project management, but knowing how to use them is even more so. Most project managers can increase their effectiveness most by developing their soft skills, recognising that finesse can be more effective than brute force. Once developed, they will find that their skills are much more transferable across not only project types, but whole industry sectors. This book showing the application of tools like NLP to develop competences will help you on that journey and will certainly whet your appetite for more. Peter’s lively style is compelling and benefits from his imaginative use of appropriate quotations and personal anecdotes. For me this book throws light on a major component of our journey towards greater professionalism in project management.