‘I would struggle to recommend another book that covers the tricky subject of how we become better at the people aspects of project management. I think the mark of any good book is that you find yourself recommending it when in conversation with others, which is what happened just the other day. A friend, who is currently working in a change management environment, was talking about interesting times in her organisation. It was the age-old problem of a few “trouble makers” who are showing resistance to change. I piped up that there are loads of examples and approaches you could take with NLP, and there’s this book I’m reading…